Shipping and Return Policy

Our shipping rates are the result of an exclusive agreement between Dare Vegan Cheese LLC and a third party shipper that specializes in cold chain shipping. We reserve the right to change rates and delivery estimates without notice.

Delivery, including delays and lost packages, are the responsibility of our shipping carrier once packages are in their possession. We provide tracking information directly to the customer information provided for personalized ability to track packages that have left the Darë Vegan Cheese facility.

Should a delay occur and consequently damage the product, or should your package be lost, please contact the shipping carrier to file a claim. You may also contact us at orders@darevegancheese.com or refer to our Refund Policy. Save all the packaging material and damaged goods before filing a claim. Please note that perishable items cannot be returned. If you no longer want the product, please discard it.

P.O. BOXES

We do not ship to P.O. Boxes.

Darë Vegan Cheese strives for you to be satisfied with your product! If for any reason you are not satisfied with your purchase, please contact us at orders@darevegancheese.com.

If you would like to request a refund, please see our refund policy.

- Shipping Refunds: Our shipping platform provides a $100 insurance product coverage amount for packages that are delayed or damaged at the fault of our shipping carrier. Should you wish to insure your purchase further, prior to shipment, please contact orders@darevegancheese.com. Please note, insurance will not cover packages that are refused or unable to be delivered due to conditions outside of the shipping carrier's control.

- Refunds will be paid in the amount of the purchase price and sales tax paid. Shipping and handling costs and any other costs associated with your purchase will not be refunded.

- Refunds apply only to products purchased directly through our online store– we cannot issue refunds for products purchased through any other retailing partners.

- We have a 30-day refund policy. If your purchase was made more than 30 days ago, we can't unfortunately issue a refund.

- Issued refunds can take up to 10 days to post in your bank account or credit card. If you don't see your refund after this period of time, please contact us and we'll be happy to assist you.